- Terms of Use

1. Introduction

Welcome to a brand of , a service powered by Hipalz technology provided by Paltribe Solutions Pvt Ltd. These terms govern your use of our services, which include digital menu displays, customer data collection, discounts, loyalty programs, user preference management, and bill settlements. Our offerings extend to food delivery, consultation, and sales of consumable products

2. Acceptance of Terms

By accessing or using our services, you agree to these terms. If you do not agree, please refrain from using our services.

3. Modification of Terms

We reserve the right to modify these terms at any time. Changes will become effective immediately upon their posting on our website. Your continued use of our services after any such changes are posted will be considered acceptance of those changes. If you continue to use the services for more than seven days after the posting of modified terms, you are agreeing, by default, to be bound by the modifications.

4. Description of Services

We use technology to enhance service delivery and customer interaction. All services are provided "as is" without warranties.

5. User Responsibilities

Users are responsible for the accuracy of their data and maintaining the confidentiality of their account information. Users are liable for all activities under their accounts.

6. Payments and Financial Transactions

uses Hipalz to facilitate transactions. is responsible for all financial service issues, including disputes and billing inaccuracies.

7. Service Fulfillment

While Hipalz provides the technology, manages all direct services related to food, products, and consultations. Any issues should be directly addressed by

8. Data Usage and Privacy

and Hipalz collect and use personal information (name, contact details, DOB, and more) to enhance user experience, provide personalized services, and for marketing. By using our services, you consent to the collection and use of your data as described.

9. User Consent for Data Sharing

Your personal information may be shared between and Hipalz to improve services and offer personalized promotions. We commit to protecting your privacy and using information only as stated.

10. Contact Information

Company Name:
Brand Name:
Phone Number:
Address:

HiPalz - Terms of Use

1. Introduction

Hipalz, a service by Paltribe Solutions Pvt Ltd, supports businesses in the FOOD, FASHION, and FITNESS sectors with digital solutions for menus, payments, and customer engagement.

2. Acceptance of Terms

By using Hipalz, you accept these terms of use

3. Methods of Terms

We reserve the right to change these terms at any time, with continued use post-change constituting acceptance

4. Technology Services Description

Hipalz provides technology that supports digital interactions between businesses and their customers, including menu management, transaction processing, and loyalty programs. All services are provided "as is."

5. Role Clarification

Hipalz is solely a technology provider and does not participate in the direct delivery of food, fashion, or fitness services. Information accuracy, product quality, and service delivery are the responsibilities of the partner businesses.

6. Data Handling and Usage

Hipalz processes user data to facilitate service improvements, marketing efforts, and enhanced user experiences. Your data may be shared with partnered businesses under strict privacy controls.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

We use both Session and Persistent Cookies for the purposes set out below:

Necessary / Essential Cookies Type: Session Cookies Administered by: Us Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
Cookies Policy / Notice Acceptance Cookies Type: Persistent Cookies Administered by: Us Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
Functionality Cookies Type: Persistent Cookies Administered by: Us Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To provide and maintain our Service, including to monitor the usage of our Service.
To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
To manage Your requests: To attend and manage Your requests to Us.
For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction. Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer. The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of Users of the Service or the public
Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers. If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page. We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the Last "updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Refund Policy

is committed to ensuring satisfaction for all our customers. If you are not satisfied with a purchase or service provided by and we find your point fair and acceptable, here are the terms applicable to refunds: Products and Services: Eligible for a refund if a cancellation request is made within the time of interaction or exchange of the purchase or if there are significant discrepancies in the service delivered or product received. Cancellation: Orders can be canceled within a specified time frame, typically before the service provision starts or product dispatch. Refunds for canceled orders will be processed within 7-10 business days. Issues and Disputes: Any issues or discrepancies related to payments, product quality, or service delivery must be reported to as soon as possible, wherein if the product or service was consumed within store /outlet should reported immediately for other take home service it can be within 48 hours of the transaction or service delivery date. Processing Refunds: Refunds will be processed using the original method of payment. If a refund is issued, it will typically appear on your account statement within 7-10 business days. Please note that certain conditions and exceptions may apply. For specific details related to refund eligibility and process, please contact our customer service team mentioned in the contact us form

Contact Paltribe Solutions Pvt

If you have any questions about this Privacy Policy, You can contact us:

7. Contact Information

Company Name: Paltribe Solutions Pvt Ltd
Brand Name: Hipalz
By email: info@paltribe.in
Phone Number: 7386142525
Address: 929, 2nd floor, Sudheekshas, Defence Colony Rd, Hill Top Colony, Sainikpuri, Secunderabad, Hyderabad, Telangana 500056